

Patient Anxiety Reduction in Healthcare, Problem Solved With Video
We had a client come to us to address two primary goals in their practice. First, solving the problem of communicating a repetitive message to patients. Second, reducing patient anxiety during days leading to a sensitive endoscopy procedure. Our client has strong core values about their patient's safety and anxiety. We interviewed their staff exploring our clients patients frequently asked questions, including misconceptions and fears. The staff's concerns were "gold" because